One worker for you
You get one named worker who stays with you throughout your support. If they’re off, we’ll tell you who is covering.
Peerment × Tameside Adult Social Care
Step Forward.
At your pace.
Support for young people, on the things that matter to you. A free pilot project in Tameside, delivered by Peerment in collaboration with Tameside Adult Social Care.
1 November 2026 – 31 March 2027
01
Trust
02
Plan
03
Progress
04
Move on
Your next step starts here
Small steps. Your goals.
Step Forward is for young people who have found that services haven’t worked for them in the past. Someone who knows you, such as a social worker or Personal Adviser, has asked us to get in touch.
Peerment is a North West support company. Our support workers bring lived experience and understand some of the challenges you may be facing. We can help with somewhere to live, money, everyday life and getting on in life.
The support is free. You choose what to work on, and we’ll be alongside you, one step at a time.
We come to you
At home, at a café, at college—wherever suits you. You don’t have to come to an office.
We don’t give up
Missed a meeting? That’s OK. We’ll keep trying in different ways. You won’t be dropped.
Your goals, not ours
You choose what to work on, in your own words—like “I want to sort my gas debt”. We break it into small steps together.
What happens
Trust first, then steps.
We take time to get to know you and plan the support around what you need.
Within 2 working days
We get in touch
Once you’ve been accepted onto Step Forward, we’ll call, text or pop round to say hello. If we can’t reach you, we’ll keep trying.
Within 10 working days
Your first meeting
Somewhere you choose. Just a chat, with no forms to fill in on the spot.
By week 4
Your plan
A goal you pick, broken into small steps you can manage.
Every week
Regular contact
We see or speak to you every week, and more if things get hard. Every 4 weeks, we look at how it’s going together.
Looking ahead
Planning what’s next
We plan ahead with you and make sure the right support is in place, so you know who to turn to next.
What we can help with
Whatever’s getting in the way.
You don’t need to have everything worked out. We’ll start with what matters most to you.
Money & essentials
- Money, budgeting and debt
- Benefits and Universal Credit
- ID, bank accounts and documents
A place to live
- Finding somewhere to live
- Keeping your home and paying bills
- Setting up a home
- Food, cooking and food banks
Health & staying safe
- GP, dentist and health appointments
- Mental health and feeling OK
- Drink, drugs, vaping and gambling
- Staying safe and exploitation
Learning & work
- College, courses and training
- CVs, jobs and interviews
- Confidence and motivation
Everyday practical help
- Travel and bus passes
- Phones, data and getting online
- Letters, forms and phone calls
- Police, court and probation
- Getting to appointments
People & connection
- Relationships and family
- Making friends and feeling less alone
- Hobbies, sport and things to do
Online courses and apps are also available alongside your support. Your worker can show you, if you’d like.
For families, carers & professionals
Help them take the first step.
- Encourage them to give it a go. One meeting is a good start.
- Let us know the best way to reach them, if they’re happy for you to.
- Tell us if you’re worried about their safety.
Young people make their own choices about their support. We’ll only talk to family or other services about it if they agree, unless we’re worried about someone’s safety.
Get in touch
Talk to the Step Forward team.
Ask us about the Tameside pilot and the next steps.
Keely Altimas
Programme Manager
07727 691030Email us
Step Forward team
stepforward@peerment.co.ukWe’re not an emergency service.